Privacy Policy

This privacy policy explains how T Floyd Scaffolding Ltd collects, uses and protects personal information.

Last updated: 28 April 2026.

Who we are

T Floyd Scaffolding Ltd is the data controller for the personal information covered by this privacy policy.

How to contact us

If you have any questions about this privacy policy or how we use personal information, you can contact us by email at tfloydscaffoldingltd@outlook.com, by mobile on 07973 626050, or by phone on 01726 842545.

Personal information we collect

We only collect personal information when we need it for our business and scaffolding services. This may include:

your name and contact details;
details you give us about an enquiry, estimate or project;
the address or location of a project where scaffolding is needed;
messages, emails, calls and other correspondence with us;
invoices, payment records and other business records;
basic website technical information, such as server logs, IP address, browser type and device information.

How we use personal information

We use personal information to:

respond to enquiries and provide free, no-obligation estimates;
plan, arrange and provide scaffolding services;
contact customers about their project;
keep business, accounting, insurance and tax records;
manage and protect our website, email and business systems;
deal with legal, regulatory or insurance matters where needed.

Our lawful bases

Under UK data protection law, we need a lawful basis to use personal information. Depending on the reason we use it, we may rely on:

contract, where we need the information to provide a service or take steps before providing a service;
legal obligation, where we must keep records or comply with the law;
legitimate interests, where we need to run, protect and manage our business, respond to enquiries and keep appropriate records.

Who we share personal information with

We do not sell personal information. Where necessary, we may share personal information with service providers who help us run our website, email, IT systems, accounts and business records. We may also share information with professional advisers, insurers, regulators or public authorities where needed for legal, insurance or regulatory reasons.

International transfers

Some service providers may process personal information outside the UK. Where this happens, we will use appropriate safeguards required by UK data protection law.

How long we keep personal information

We keep personal information only for as long as we need it. Enquiry information is kept for as long as needed to respond and follow up. Customer, project, accounting and tax records are normally kept for up to six years after the end of the relevant business relationship, unless we need to keep them longer for legal, insurance or dispute reasons.

Your rights

You have rights over your personal information. These may include the right to ask for access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to processing and transfer of information in certain circumstances.

You do not usually have to pay to use these rights. We will respond within one month, unless the request is complex or UK data protection law allows more time.

Cookies and website data

This website does not use analytics or advertising cookies. It may use essential cookies and technical logs needed to run, secure and maintain the website.

Automated decision-making

We do not use personal information for automated decision-making or profiling.

Complaints

Please contact us first if you have a concern about how we use personal information. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator. The ICO helpline is 0303 123 1113 and the postal address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Changes to this privacy policy

We may update this privacy policy from time to time so that it stays accurate and up to date.